Returns & Exchanges

At Addicted to Tools, we stand behind the quality of our equipment and offer a 30-day return policy for unused items in their original packaging. We aim to ensure every professional and DIY enthusiast has the right gear for the job with total peace of mind.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to submit a return request with your order number and reason for return.

• 2.
  Package Your Gear

  Securely pack the unused tools in their original manufacturer packaging, ensuring all manuals, accessories, and protective inserts are included.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.